Course run in conjunction with Nexus Human. Trading MicroWarehouse CSP partners enjoy further discounts on selected Nexus human courses.

This is an intensive 1-day online course running on August 17th.  MicroWarehouse trading partners can avail of our heavily discounted rate of €100 per candidate.  Please ensure you have cleared your calendar before registering as no refunds will be offered for cancellations made within 7 days of course commencement and places are limited.

Learn the fundamentals of Microsoft 365 and AI administration. In this course, you will gain an understanding of core Microsoft 365 services, including identity, collaboration, security, and compliance. You will also explore how artificial intelligence is integrated into Microsoft 365, enabling enhanced productivity, automation, and insights. The course is designed for individuals new to Microsoft 365 and AI technologies, providing a solid foundation for further learning and career development.

Target Audience

• Individuals new to Microsoft 365 and cloud administration
• Business users interested in understanding AI capabilities
• IT professionals beginning their Microsoft 365 journey
• Professionals exploring AI-powered productivity tools

Prerequisites

• Basic understanding of IT concepts
• Familiarity with cloud computing fundamentals is beneficial
• No prior Microsoft 365 experience required

Course Contents

1 – Introduction to Microsoft 365

• Overview of Microsoft 365 services
• Understand cloud concepts
• Explore subscription and licensing models

2 – Core Microsoft 365 services

• Overview of Microsoft Teams, Exchange, and SharePoint
• Understand collaboration and communication tools
• Explore productivity solutions

3 – Identity and access management

• Introduction to Microsoft Entra ID
• Manage users and groups
• Understand authentication and access controls

4 – Security and compliance fundamentals

• Explore Microsoft 365 security features
• Understand compliance and data protection
• Introduction to Microsoft Defender and Purview

5 – Introduction to AI in Microsoft 365

• Overview of AI capabilities in Microsoft 365
• Explore Microsoft Copilot features
• Understand AI use cases and business value

6 – Getting started with administration

• Use admin centres and portals
• Monitor and manage services
• Understand basic governance and best practices