1. General Information
MicroWarehouse Ltd (“We” and “Us”), a company registered in Ireland, provides this website www.mwh.ie. Our e-mail address is [email protected]
The Acts are designed to protect individuals about whom information is entered and stored on computer and other systems. Accordingly, this legislation lays down strict standards of accuracy, relevance and care of such data including how it may be divulged. We endeavour at all times to comply with Irish and EU data protection legislation in force from time to time.
3.2 Any data about individuals you enter onto our website directly or include in any message to us will be subject to the Acts and you are responsible for its accuracy and relevance and must have the authority to disclose it and for us to utilise it for the purposes of any transaction concluded for or by you through this website.
4. Cookies and web beacons
Our website may employ the use of internet “cookies” and web beacons. These are small pieces of information that are stored by your browser on your computer’s hard drive and which track and report back information about you to us. Most browsers automatically accept cookies and web beacons, but you can normally change your settings to prevent this if you wish.
5. Types of Information Collected
We retain three types of information:
5.1 Personal Data: This is data that identifies you or can be used to identify or contact you and may include your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or rendered anonymous, telephone number, and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.
5.2 Non-Personal Data: Like most web sites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our web site. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or rendered anonymous, browser types and other anonymous statistical data involving the use of our web site.
When you telephone MicroWarehouse, or someone who is dealing with calls on our behalf, we may record the conversation to ensure the security of any transaction discussed, to help us to review our quality of service and to assist in the training and development of the employees who take such calls.
6. Purposes for which we hold your information
6.1 We use the Non-Personal Data gathered from visitors to our web site in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our web site.
6.2 We use any Personal Data you provide to us for the following purposes:
6.2.1 in maintaining any account that you may set up with us;
6.2.2 to provide you with the products you may have ordered; and
6.2.3 to contact you if required in connection with your order or to respond to any communication you might send us.
6.2.4 to send you periodic communications (this may include e-mail) about features, products and services, events and special offers
6.3 In the event that you place an order via our on-line ordering service, we will collate the information that you give to us in the order form to provide you with our online ordering service. Once you have proceeded to the checkout to purchase items, the information you have given up until that point, and the card information you give on placing your order, will be sent directly by your browser to a third party, the Clikpay payment-processing server. By giving us this information, you consent to our use of it in order to process your order, and you consent to the use of your information by Clikpay to process your order.
6.4 We may employ other companies and individuals to perform delivery functions on our behalf or to process credit card payments or to provide customer services, including Technical Support. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with EU Data Protection legislation
We maintain appropriate security standards and procedures in relation to the collection, use and retention of your information in order to prevent unauthorised access or disclosure. Your information is disclosed only to our employees, agents and representatives where necessary. We take every reasonable precaution to protect our users’ information with the aid of encryption software. However, the Internet is not a 100% secure medium for communication and, accordingly MicroWarehouse cannot guarantee the security of the information you send to MicroWarehouse via the Internet. MicroWarehouse is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information. Ultimately, you are solely responsible for maintaining the secrecy of your passwords. Please be careful and responsible when you are online
8. Updating, Verifying and Deleting Personal Data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Acts we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please send an email to [email protected]
10. Contact Details